SolutionScope

51 Things anybody can do right now to promote Solution Focus

If you would like to promote Solution Focused thinking look at 51 ways of promoting SF – this is a list that was generated in Malmö where SF practitioners from organizational work, education, and therapy met to think about “the future of SF” in a workshop led by the clues team (Eva and Björn) with Mark McKergow, Harry Korman and Gale Miller.

51 Things anybody can do right now to promote SF:

Continue reading 51 Things anybody can do right now to promote Solution Focus

Bottomless wonders…

Elta Boshard (www./profact.co.za) pointed me to this wonderful video – a TED talk of Benoit Mandelbrot a Mathematician on “Fractals and the art of roughness”

“Bottomless wonders spring from simple rules…repeated without end” Benoit Mandelbrot

Reminds me of a lot of things we do (e.g. simple questions over and over again, If it works do more of it) and talked about in the last few years (e.g. swarm intellingence).

With repeated simplicity to miracles! If it works do more of it – simple and true. Sometimes I forget and try to do complex things

Coaching with the “Time to think”

This book review of Nancy Kline’s book “Time to think” was first presented in a workshop at the international coaching conference SOLworld in Bucharest in May 2010 and is published in InterAction – the Journal for SF in Organisations.

Book Review - Time to think: Listening to ignite the human mind

Nancy Kline
Cassell Illustrated, 2001, reprinted in 2009, 256pp, £9.99 paperback

Review by Dominik Godat

“Most people think they listen well, but they rarely do – not at this level. Listening this way is a radical act. (…)

Whether you want to have more productive meetings, solve business problems, create bold strategies or build stronger relationships, this book offers you a new world of possibilities.”

This quote from the book jacket is, for once, a promo blurb that under states the content of this book, especially the usefulness for solution focused practitioners. Although this book is neither written with the aim to be solution focused nor especially for coaches or facilitators, many of the findings are perfectly in line with the solution focused approach and have the potential to complement the way you coach or facilitate in the future.
“Are you listening well enough to your clients? Are you really listening in a way that ignites their minds? Are you creating a thinking environment for your clients?” Before Ernst Bechinie, a fellow solution focused coach asked me these three questions, I thought that I was a good listener. But the more I reflected on this, I realized that in my coachings my focus is more on asking the right questions than on the listening. I have seen how solution focused questions can ignite the minds of my clients, but how could it be possible to reach this only by listening? And what is a thinking environment? To find out, I knew that I had to read this book.
In “Time to think” Nancy Kline builds on the well known assumption that the brain that contains the problem also contains the solution. To seek out the solution, the thing that this person needs the most is time to think in a special environment that enhances thinking. In the first section she, therefore, sets out the ten components that lead to the Thinking Environment. Although many of those might sound familiar, like giving attention, appreciation, encouragement, or ease, Kline manages to highlight small, but very important details on the one hand. On the other hand she points out the importance of creating an environment where thinking can take place in its full beauty. It might be as important to listen the right way, as to ask the right questions. Have you lately, for example, asked the next solution focused question while your client was quiet? Did you really know if her thinking process was finished? Or did your question interrupt her solution thinking? … read the full review

Executives and Professionals on a Cross-Road – Interview with Ernst Bechinie

This entry is part 3 of 3 in the series Can coaching help me?

Ernst, thank you for your taking the time for this interview. What are “Executives and Professionals on a Cross-Road”?

These people have normally had an exceptional career and a satisfying personal life. Out of the blue things start to change for them. Things are not as they used to be before. They suddenly are surprised by a combination of professional and/or private challenges. It might be a new business opportunity, a sudden promotion offer or being completely unexpected released from a position.
They ask themselves: What is this? Why me? How do I handle this? Where do I go from here?

How did you encounter this topic for yourself?

I have gone through this myself. Growing up and studying in Austria. Leaving my original home country I worked in Germany; later building up and managing my own consulting business there and selling it. Than I came to Switzerland where I live since a number of years – growing new roots and working in my passion called coaching.

From that experience and my working with many people in situations as described above – I accompany executives and professionals in walking successfully and with confidence their path of change.

What are you exactly doing with your clients?

We are doing a special journey together. This is a journey that involves body, mind and heart. It is a special travelling that means at least two things: I as a coach am in completely foreign country and I have no idea where my client is at the moment and where or how he wants to go. The client on the other hand is in a country she knows very well because it is herself. She might not be completely aware of what she knows but she is “at home” with all her resources, experiences, and creativity. And usually she will have the ability and a strong longing for learning.
Let me show this on an example. I am presently working with a business lady: American, living in Switzerland, end thirties, divorced and educating her two school aged children.
In the last 10 years she has built up and successfully managed a training business here in this country. Now her father has asked her to take over a family business in the US. This is a big business challenge and at the same times a strong emotional issue – helping the father and going back to her American roots.
In our work we started out with a business strategy for her Swiss enterprise. We developed various options: selling the whole thing, finding a manager, developing a successor from inside or even managing the company at a distance from the States by all kind of internet conferences.
Since I have been an entrepreneur over 30 years, this seemed to be a fairly safe ground for me in the beginning. Then it turned out that her life partner was also working as an employee in her company and the relationship was difficult for her. The question was what is the stability of this relationship and what will be when she leaves Switzerland?
Than there was the question of the children. Should they go to school in the US or stay with the grandmother here in Switzerland.
That meant that amidst this “technical” business strategy work we were and still are confronted with a number of relationship issues. On top of this we are dealing with her feelings of leaving Switzerland, which has become a second home for her with all the connections she had built up here.
In our coaching all these issues are connected with each other. From one session to the other or even during a session a different challenge comes into the foreground. And only the client herself can solve all of them.

I am there as a supporting partner. My job is just to ask a few questions to built trust in our relationship and increase her awareness. By awareness I mean for instance where are we now, where does she want to go, what obstacles does she see or feel on the way and how she can overcome them? What does her body say and how does she feel?
Important for me is to stay in the position “I don’t know” and “I am not responsible for solutions”. I am responsible to get the process going and stay on track.

How does this differ from a normal coaching?

Well, I think I have described my „normal“ coaching. How it differs from others I really don’t know.
I can tell you what is important for me.
A first question thereby is: Can I be “real”, can I stay authentic, reachable and transparent for my client. That means for me bringing in my own feelings and personality without imposing anything.
The second point is, am I able to understand the inner world of my client? Can I feel her from the inside and enter her world as visitor on a basis of respect? Can I fully trust that he or she will find all the solutions from his or her own resources?
Thirdly it is very important for me to build on previous successes and strengths of my client. What has worked before and lets do more of it.
Here it is important to give support by genuinely caring and praising; accepting what there is.

Now, what coaching is this: business strategy coaching, relationship coaching, leadership coaching?
It is all three and maybe more. I call it: being a partner for people on a cross-road and walking with them for a while.

Ernst Bechinie works as Coach in Lausanne, Switzerland. Contact Ernst at www.solutioncoaching.ch

Step by step introduction into the Solution Focused Approach?

Do you want to know more about the Solution Focused Approach? But you don’t want to read voluminous books?

Have a look at this collection of texts that ensure a step by step introduction and further literature: http://solworld.ning.com/notes/Jumpstart_into_Solution_Focus

Or have a look at Mark McKergow’s video on how to get from A to B:

SolutionSurfers launches Brief Coach Training in the UK

SolutionSurfers launches the UK’s only Brief accredited coaching programme: They are offering a new 9 day Brief Coach Training course that covers a comprehensive agenda of solution-focused coaching tools and techniques and fully interactive hands-on coaching sessions with some of the UK’s top coaching professionals.

The course is being held in Brighton in May, July and September 2010 for new and existing coaches in HR, Learning and Development, Leadership and Management that want to be more effective and explore the possibilities of solutions-focused Brief Coaching, and is being delivered by a substantial line-up of coaching professionals with proven track records and outstanding results.

The line-up of coaches include a PPC ICF (International Coaching Federation) coach Rob Rave, Ian Paterson an internal coach from a top 4 global accountancy practice and co- Author of “The Solution Focus” and pioneer Paul Z Jackson as well as Inner Game and other faculty coaches. See http://solutionsurfers.co.uk/index.php/people/

I am very pleased to be part of the faculty, too. I will be running two webinars.

Solution focused leadership, where I will explore the specifics and effects of coaching as a leadership competence and iscuss tools that have been used successfully by solution focused leaders.

In the second webinar, Solution focused HR, I will cover how to talk with your line managers more effectively, develop more effective performance appraisals, enrich your diversity management or develop your employees more efficiently. I will also share practical “HR micro tools” that will be very useful with employees, especially when time is limited. These sessions will also be recorded.

Free introductory sessions to the Brief Coach Training approach are scheduled for 18, 23 March and 14 April 2010 at The Gestalt Centre, near Old Street tube between 6.30 and 8.30pm. Further sessions are being held in Brighton on 15 and 27 April. To sign up or for further information, phone Kate Bacon on 01273 719398, email rob@solutionsurfers.co.uk or visit www.solutionsurfers.co.uk

About Brief Coaching

Brief Coaching is a solutions-focused approach that is accelerating progress and delivering business change faster than mainstream coaching. The free introductory sessions will focus on Becoming an Effective Coach and delegates will receive free coaching and materials to get started immediately. As coaching has become more embedded into business culture, SolutionSurfers has seen a shift towards a more solutions-focused approach to coaching for achieving more immediate results. Brief Coaching is being successfully implemented into companies worldwide, including a top 4 UK accountancy firm who comment:

“Brief Coaching is a solutions-focused approach that has proved to be very effective with our team. Traditionally we are problem focused and look for gaps. However, Brief Coach Training has shown us that by taking an outcome or solutions focus approach and looking for what’s already working is a simple, quick and fast way of delivering the desired change. Like any organisation time is critical, so we have adopted this approach to our coaching and find it very powerful in getting results faster than before. It is the next step in the evolution of business coaching.”

About SolutionSurfers

SolutionSurfers is part of an international training organisation based in Lucerne, Switzerland, that has a network of solution-focused trainers and coaches all over the world. It created the Brief Coaching philosophy- a proven alternative to mainstream coaching, enabling both experienced coaches and newcomers to change from the more commonly-used problem-solving paradigm to the brief and effective solutions-focused paradigm. Courses are available worldwide through a mix of face-to-face and virtual courses leading to certification by the International Coach Federation (ICF). Brief Coaching clients include: Credit Suisse, IBM, Siemens, Rothschild and Nestle.

Contact Rob Rave: rob@solutionsurfers.co.uk

Course administrator: Kate Bacon on 01273 719398

www.solutionsurfers.co.uk

Solution focused leadership or the leader as host?

This entry is part 10 of 10 in the series The 10 secrets of successful leadership

With “the leader as host” or “host leadership”, Mark McKergow offers us a very interesting new leadership perspective with an ancient yet new metaphor.

“This is a very interesting alternative leadership concept and fits in well with developing ideas regarding the need for leadership qualities throughout an organisation. It is a great concept that will stimulate much thought.”
Frederick Psyk, Non-Executive Director on the board of the Avon and Wiltshire Mental Health Partnership NHS Trust, UK

“Mark McKergow presents a different, exciting perspective for those of us seeking meaning in a world of colossal complexity and unbounded possibilities.”
Prof Beverly Alimo-Metcalf

“The key role of the host – who receives and entertains guests – is deeply embedded in human society worldwide. In recent times we may have started to think of ‘hosts’ as either waiters or cheesy gameshow comperes. However, the act of inviting someone, of welcoming them, of responding to their needs whilst taking responsibility for their safety is a lens through which many dimensions of leadership can be viewed.

This is a very rich metaphor. It is a role which we all have first hand experience – who has not been invited into someone’s home, or invited others? And yet this role lies at the heart of many cultural and spiritual traditions. It builds and expands on the ideas of servant leadership, while making quite clear the responsive and interactional nature of leadership in a complex and changing world.

Host leadership can be seen alongside Mark McKergow’s previous work in pioneering the Solutions Focus (SF) approach in organisational change. The two ideas meld very well – an SF leader would be an excellent host.

Download Mark’s article about host leadership or read more here.

Pathways to solutions – Or how does solution focused coaching work?

Can coaching help me? Part III

Part III of this post: http://www.solution-scope.com/blog/?p=682#more-682

Here are some more real examples that Dr. Ernst Bechinie (http://www.solutioncoaching.ch) put together that show when coaching can help:

Executives an a Cross-Road

Story 1: Executive released with 50

I have been in the corporation over 20 years. Career till director’s level with a number of successful international assignments. Due to a drastic strategy change and a “clear table philosophy” my contract has been terminated.

This is now three months ago. Financially I am O.K. for the moment – despite some details that have to be cleared.

Professionally I feel completely lost. I have never looked at the market, never wrote a CV or had an application interview. My career was happening inside the company. People knew me and new assignments were discussed and somehow influenced by me. Now I am vey unclear what to do. On some days is it difficult to collect my energy. Ask people for favours, meeting and talking to people. Everything is very unsure and unclear. Things take much longer than you think. These are emotional ups and downs. It is a mixture of hope and well even despair.

Some people tell me I have to get over my anger and make a clear cut with my past.

Where can I land with 50?

Story 2: Manager over 40, in search for his future

Here I am at 40, and suddenly I am having serious doubts about the company, its future direction and my role in the company. In fact I am building up a feeling of hostility to the extent that I cannot stand it in this company any more.

Like most of us, when I started, it all looked great. I thought I could move something here, contribute and stamp my own identity on the role. And for all these years I was moving fast in my career with a very successful track record. Having various management positions with increasing responsibilities. But now. No! I am getting the distinct feeling that the boss tries to play all kinds of games with me and the working climate gets worse and worse.

Why is this happen to me? What am I going to do now?! Do I have to start all over again? Move to a new company?

Rushing from one interview to the next? Then what will happen, in 15 months I might end up where I am now, but in another company?! That does not sound great, but I know it is a real possibility. But what else can I do? Is it time that I take my life in my own hands? Where is my passion? What is the meaning of my life? What do I really want to do and achieve in the future?

Story 3: What is the purpose of my life now?

“… I was confronted with the question shall I go on to work in this manner. I like to work, but I did not want to be totally consumed by my corporation. After 25 years of successful corporate life coming up to VP with a worldwide responsibility in my function I started to think about other sides of life. Then my daughter was diagnosed with cancer. In addition to that I also had an operation. This increased my determination to take life into my own hand and I opted for our early retirement plan effective in 6 months from now for me. Further thinking came up in me when I heard about one of our Senior VP. He had gone into retirement a year ago an had disappeared from the world. During his career he was living only for the corporation and nothing existing besides his functional role. He was one of the biggest contributors to the corporation with very successful and spectacular product launches. I have just found out that he went into a deep depression after retirement and was in treatment for over 9 months. He told me that he almost died.

I am going to be prepared for my new life after the corporation. My prevailing question now is: what purpose will I give to my life”? And there are many fascinating ideas. I am curious what will happen in this new adventure!”

Story 4: Director in search of a direction

Following a long and industrious career I decided to take early retirement in order to benefit from full health and to be able to spend more time with my family. After a short period I realised that I missed certain aspects of my revious professional career and felt that a future of just gardening at 61 was not giving me fulfilment and I need some sort of activity that would complement and enrich my life. Out of the blue I was offered something by a former associate from my company. First I was happy to get something proposed without any effort on my side and frankly I felt flattered to suddenly have a title – “Senior Consultant” of a respected company. However, after a short time, following meetings with the company and an introductory programme arranged for my benefit, I started to have my doubts. Something at the back of my mind was telling me that the “product” was not something that I could closely relate to, nor did I feel a real passion for the “product”. I knew from my past that without this passion and commitment I would not be able to throw my heart and soul into the activity.

Then I was confronted by another sense, which became a resistance. I was leaving my recently obtained comfort zone of early retirement. It was very cosy for the moment, and it was becoming increasingly difficult to take action to move out of this comfort zone. This left me at a cross roads, I wanted to do something, but clearly not this offered activity. But how could I redirect my energies, and find a new direction. There seemed to be so many roads to choose from but no directions. So how to start afresh? And what direction to go with all these possible roads?

These are only some examples where coaching can be the right thing to do to improve your situation and/or reach your goals. If you want to find out more or have any questions about if coaching might be right for you, please contact Dr. Ernst Bechinie directly – www.solutioncoaching.ch.

Can coaching help me ? Part II

This entry is part 2 of 3 in the series Can coaching help me?

Part II of this post: http://www.solution-scope.com/blog/?p=682#more-682

Here are some more real examples that Dr. Ernst Bechinie (http://www.solutioncoaching.ch) put together that show when coaching can help:

People on a personal Cross-Road

Story 1: Lady-Teacher, 38 on a Cross-Road

I am now 10 years teaching at the Gymnasium. On one side I love this profession. I like to teach and work with parents. I meet a lot of interesting people. Presently I am also involved in general topics of organisation in the school. However there is another side. There is this feeling of narrowness and repetition. I feel of being in a dead end road. And I am afraid of a standstill, of not developing any more. During my training as teacher I had also studied journalism. For some time I had than worked in a PR-agency besides my studies. But I had decided of taking the route of security. This decision does not fit for me any more. It means that too much of my wishes are not fulfilled and many of my resources stay unused. At the same time I also hear these inner and outer voices: “You can’t do that – just leaving Continue reading Can coaching help me ? Part II

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